Guarantee

Quite often, even after we’ve chosen an item and purchased it successfully, there may be some things we might want to change or replace afterward - either during or following the delivery process, when filing a return or applying for using our product guarantee. Here we'll try to explain in plain terms how does our Glomania Guarantee policy works and how you can be using it when shopping with us!


What Products are Provided with the Guarantee?

All of the products we manufacture and sell though our locations and distributors worldwide are covered by a 15 day money back return policy.

Replacement    -   check here -   RETURNS LINK

All our products are tested prior to leaving our warehouse facilities, however sometimes they get damaged in transit. If this happens please send images of the damage and ask for an RMA number. We will either REPLACE or REFUND

Faulty Items.

Although it is rare for Glow in the dark pigments and paints to become faulty, sometime if the items are left out and frozen in transit this is classed as Damaged Faulty. Just send us an image of the faulty item and we will Replace it Free of Charge to you.

Purchased the wrong item for your needs.

Not an issue we will accept returns up to 15 days after purchase, as long as the items have not been used or opened. Send us an email and ask for an RMA number.

Unfortunately under these circumstances we do not cover return shipping and will charge a 15% re-stocking fee.

Body Products

Apart from damaged items Glomania will NOT guarantee body products or accept returns due to health and safety regulations.

Product Misuse

This applies to ALL products sold by Glomania, should products be misused, mixed with other products not recommended by Glomania 

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